Job Details

Member Service Representative

Open Date:


Close Date:



Interior Federal Credit Union


Reston, VA and Washington, DC

Skills And Qualifications:


Three to five years of similar or related experience. A high school education or GED.  Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Able to operate a 10 key calculator, telephone, computer keyboard, and branch equipment. Proficient in MS Office products and the Internet. Familiar with mobile apps, online banking, and social media.

Duties And Responsibilities:

Duties and Responsibilities:

Assists members and potential members with their financial needs (via any member channel, i.e., phone, email, internet applications, tickets, chats), opens new accounts, takes loan applications, processes account transactions, resolves problems, and provides assistance and information regarding products and services. Complies with all Credit Union rules and regulations.

Salary And Benefits:

$19-20/hour with an opportunity to earn quarterly incentives.

Additional Info:

Interior FCU offers all full-time employees a comprehensive benefits package which includes a pension plan AND 401k retirement plan with employer matching, education assistance, health, dental, vision, prescription drug, life insurance and AD&D, short- and long-term disability, PTO, discounts on loans and many free services. No weekends.

Contact Info:

Danielle Brooks HR Coordinator Interior Federal Credit Union

Contact Email:

Organization Web Site:

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